reserving reference MKFCFC I am addressing this letter to you to express my dissatisfaction about your services regarding the flights referred to previously mentioned.
I am able to tell you this, Until There's some form of payment coming from A.A., I won't ever, at any time, at any time set foot on an American Airways flight once more ! There are also all kinds of other airlines that can stay on program.
I had been lucky plenty of being on board American Airlines Flight #32 (LAX – JFK) on labor working day….my partner and i were seated separately…we had a death while in the family and had been intending to nyc to get a funeral…….
I was on hold for about forty minutes, with frequent ‘updates’ from the supervisor named Tony…who was getting in contact with some unknown Section to examine on the second, missing voucher….when…yes,, I used to be cut off! I known as back again…only to generally be informed the wait around might be eighteen-25 minutes. I’m nevertheless waiting on this simply call back. This vacation would be the journey of the life span for my partner, a wounded veteran and cancer survivor.
Until eventually I'd the opportunity to get Tracy Paul on the mobile phone I could recognize her and she was pretty properly
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Make sure you check into this so other passengers gained’t hold the exact same experience…..I want a reply from you also..
I actually strongly will not would like to fly with American Airways ever all over again, their customer service is Terrible!!! I had been on a flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay over. Why in the world do I really need to fly to The big apple to return to Virginia. My struggle was suppose to depart Miami Global to Laguardia go to the website at 5pm. The flight was to begin boarding at four:30pm and they manufactured an announcement that their would be a fifteen moment hold off and I went towards the counter to question the agent if I used to be going to make my connection and she instructed me I could be wonderful. The explanation I checked on my connection was simply because my lay over wax only 58 minutes. We’ll we boarded the flight so I assumed I can be good to capture my connection bug which was so we sat on the plane for more than and hour whilst they fastened each of the required to correct. They didn't give any individual the chance to attempt to make alternate travel which was Certainly Erroneous. I was in Miami for my brother’s funeral due to the fact Thursday. My husband performs two occupation and he had to get off from perform Thursday, Friday and Monday from both of those Positions. I also had to choose off myself. The flight finally took off And that i skipped my connection.
I been given the under reaction from American Airlines immediately after I refused their offer you of the $twenty five.00 journey voucher for horrendous service. My responses ended up posted on This web site but they had been removed. Their inadequate service Price tag me time and money, which I can't get back again and so they Feel $twenty five.
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The pink tape to obtain a response about a serious messed up trip from start off to finish is awful. I are already attempting to get a response from AA even so the run about is what AA desires so you might throw in the towel..GUESS WHAT ? i dont stop trying simply. so AA i await your respond to.
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